The Washington State Mental Health Referral Service for children and teens: Washington’s Mental Health Referral Service for Children and Teens

The Washington State Mental Health Referral Service for children and teens: Washington’s Mental Health Referral Service for Children and Teens

Connects patients and families with evidence-supported, outpatient, mental health services in their community. This free, telephone-based referral service is funded by HCA and operated by Seattle Children’s. The Mental Health Referral Service will provide services thorough mental health referrals for Washington state children and teens, ages 17 and younger. How do families access Washington’s Mental Health Referral Service for Children and Teens? Families can call 833-303-5437, Monday through Friday from 8 a.m. to 5 p.m. PST, to connect with a referral specialist. We will ask for information including mental health needs, location, and health insurance plan. What can patients and families expect? A referral specialist will call and email the family with information on one or two providers or agencies that meet their needs and have openings. Since starting the program in April 2019, we have received a high number of requests and currently have a queue. Our two referral specialists will call families back as soon as possible. A few weeks after providing the referrals, a referral specialist will contact the family to see if they were able to make an appointment and ask if additional resources are needed. If no appointment has been made, we will try to address any barriers or link the family to another provider.  For questions about the referral service, please contact [email protected]. 
 About the Health Care Authority (HCA)The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.HCA purchases health care for more than two million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and, beginning in 2020, the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost. Please do not reply directly to this message. For more information, visit the HCA website, where you’ll also find contact information. Disclosure notice All messages we send via GovDelivery are subject to public disclosure, as are the names and email addresses of those who sign up for email notifications.NondiscriminationThe Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.

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